Privacy Policy - star-grouse

Last Updated: July 2026

Introduction

This Privacy Policy explains how star-grouse collects, uses, discloses, and safeguards your personal information when you visit our website or use our services.

By accessing our website or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Information You Provide to Us

We collect personal information that you voluntarily provide when you:

Fill out contact forms or enquiry forms
Book a class or service
Subscribe to our communications
Communicate with us via email

This information may include your name, email address, and any details you choose to share about your culinary interests or goals.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behaviour, including:

IP address
Browser type and version
Pages visited and time spent on pages
Referring website addresses
Device information

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide requested services
To schedule and coordinate cooking classes or workshops
To send confirmations, updates, and service-related communications
To improve our website functionality and user experience
To analyse usage patterns and optimise our services
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you provide explicit consent for specific processing activities
Contractual necessity: When processing is necessary to fulfil our services to you
Legitimate interests: When processing serves our legitimate business interests while not overriding your rights
Legal obligation: When required by law

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

With service providers who assist in operating our website or conducting our business, under strict confidentiality agreements
When required by law or to respond to legal processes
To protect our rights, property, or safety, or that of others

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Enquiry data is typically retained for two years from the date of last contact. Active client information is retained for the duration of our business relationship plus six years for accounting purposes.

Your Rights

Under data protection law, you have the following rights:

Right to access: Request copies of your personal data
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data in certain circumstances
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Request transfer of your data to another service
Right to object: Object to certain types of processing
Right to withdraw consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at [email protected]

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use and your choices, please see our Cookies Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your information is primarily processed and stored within the United Kingdom. If we transfer data outside the UK or European Economic Area, we ensure appropriate safeguards are in place to protect your information in accordance with data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: 42 Marylebone Lane, London, W1U 2NT, United Kingdom

Supervisory Authority

If you are not satisfied with our response to any data protection concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection issues.